1. Information We Collect
We collect various types of information to provide and improve our services to you. This may include:
•Personal Information You Provide: When you sign up for our services, fill out a lead form, schedule a consultation, or contact us, you may provide us with personal details such as your name, email address, phone number, physical address, and payment information. For nutrition coaching, you may also voluntarily provide health-related information (e.g., dietary habits, health goals, medical history) which is considered sensitive personal data.
•Automatically Collected Information: When you access our Site, we automatically collect certain information about your device and your interaction with our Site. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We use cookies, web beacons, and similar tracking technologies to collect this information.
•Information from Third Parties: We may receive information about you from third-party services, such as social media platforms (e.g., Instagram, Facebook) if you interact with our ads or profiles, or from payment processors when you make a purchase.
2. How We Use Your Information
We use the information we collect for various purposes, including:
•To Provide and Manage Services: To deliver our nutrition coaching services, process your consultations, manage your account, and fulfill your requests.
•To Communicate with You: To send you updates, newsletters, marketing communications, and respond to your inquiries. You can opt-out of marketing communications at any time.
•To Improve Our Services: To understand how you use our Site and services, analyze trends, and personalize your experience to enhance our offerings.
•For Marketing and Advertising: To display targeted advertisements on social media platforms (like Instagram and Facebook) and other websites, based on your interests and interactions with our Site and ads. This includes using data for retargeting and lookalike audiences.
•For Legal and Security Purposes: To comply with legal obligations, enforce our terms and conditions, and protect the security and integrity of our Site and services.
3. How We Share Your Information
We may share your personal information with third parties in the following circumstances:
•Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing, website hosting, email delivery, customer support, and marketing assistance. These providers have access to personal information only as needed to perform their functions and are obligated to maintain the confidentiality and security of that information.
•Marketing and Advertising Partners: We may share information with advertising networks and social media platforms (e.g., Facebook/Instagram Pixel) to deliver targeted ads and measure the effectiveness of our campaigns. This data is often anonymized or aggregated where possible.
•Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
•Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
4. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
•Access and Correction: You have the right to access and update your personal information.
•Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
•Objection/Restriction: You can object to or request the restriction of processing your personal information.
•Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
•Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
